Blog
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This post brought to you by Skyler Young of Connect 211. Welcome, Skyler! This is the story of how a 211 call center teamed up with a local software team to create a modern search engine for community resources, and…
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United Way Worldwide’s National 211 Data Platform: Bringing People and Services together
Every day thousands of people across North America turn to 211 for information and support—whether financial, domestic, health or disaster-related. 211 is a free, confidential referral and information helpline and website that connects people of all ages and from all…
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Supporting the Gravity Project to expand interoperability among health, human, and social services
Often people ask how we enable care providers to actually refer their clients to another service. The answer is, well, Open Referral doesn’t actually deal with the process of “making a referral” at all! We’re working to ensure that there’s…
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LOOP: Resource Data Collaboration, Live at Leeds
Leeds, a city in the North of England, has developed an open-source API-based service directory data infrastructure. LOOP (Leeds Open Online Platform) provides a way for the city’s local authority, voluntary sector and private partners to collaborate on a shared…
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Upgrading the Human Service Data API protocols to 2.0
[Ed: This post is from Kin Lane, author of initial Human Service Data API protocols, and now Chief Evangelist at Postman, an API development platform. Welcome back, Kin!] Now that the Open Referral Initiative has upgraded to version 2 of…
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Open Referral’s 2020 Year in Review
Amid the disruptions and crises of 2020, the Open Referral Initiative rallied to meet increasing and rapidly changing needs for improved flow of information about community resources. As our new year starts to take shape – with collective needs for collaboration…
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Introducing NCCARE360: a coordinated statewide resource referral platform
[This post is from Laura Marx, President and CEO of United Way of North Carolina. Welcome, Laura!] In 2019, the first statewide health and human service care coordination platform launched in North Carolina: NCCARE360. Part of a broader healthy opportunities…
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Innovating Around the Intervention: Activate Care’s Coordination Tools, Powered by Open Referral
[Welcome to Jonathan Abbett, VP of User Experience at Activate Care!] Imagine if our healthcare and social service systems were able to seamlessly coordinate care around all of our physical, behavioral, and social health needs. Back in 2012, inspired by…
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HHS Technology Challenge calls for interoperability solutions using HSDS
The U.S. Administration for Community Living provides funding and support to networks of community-based organizations who serve elders and people with disabilities. ACL’s grantees include a vast array of services that help people cope with food insecurity and transportation issues,…