This post is from Stuart Gano at Socrata. See our post on Socrata’s blog here. When Socrata thinks about the future, we want to see government decisions driven by data on a massive scale, across departments and municipalities. And, we … Continue reading
Open Referral went to San Francisco on Wednesday August 9th to participate in a social good hack-day at Optimizely. In collaboration with our partner Benetech, Open Referral set up as one of the social good projects that 20+ employees worked on for the day.
Overall, our team was strong in front-end web and mobile developers, so we decided to “forward engineer” Zendesk’s Link-SF application so that it can be deployed on any Open Referral-compatible API. […]
You can find the updated Link source code in our Github repository. If you want to run this app locally, you can save a file as `config.js`and follow the instructions on the setup page. Continue reading
[This post is from Kin Lane, the API Evangelist, who is serving as Open Referral’s deputized Technical Lead for our OpenAPI specification project. Thanks Kin!]
Version 1.1 of the Human Services Data API specification (HSDA 1.1) is now available for review and comment.
This is an alpha implementation of our OpenAPI specification. It is built upon version 1.1 of Open Referral’s Human Services Data Specification (HSDS). Whereas HSDS is designed to facilitate raw exchange and bulk publication of resource directory data, the HSDA serves as a common protocol for resource directory APIs.
To facilitate testing, we’ve made the HSDA available in this demonstration portal. This portal is a redeployable (and forkable) reference implementation that provides guidance for working with the HSDA protocols. Implementers can use it to easily set up a “developers’ area” for their own API implementation.
Moving forward, we’ll collect feedback from stakeholders and reiterate this process twice more over the course of the summer. We’re setting a day/time for the next Open Referral Assembly now; if you’re interested, indicate your availability here. Continue reading
Open Referral is grappling with a complex, systemic issue – so we made an animated video to explain the problem and our approach to solutions in just a few minutes.
Check it out here:
Last year, the Miami Open211 project set out to demonstrate that an information-and-referral helpline operator can evolve into an open platform — providing machine-readable data as a service to its community — in ways that are both technically efficient and institutionally sustainable.
This project, which began in partnership with Switchboard of Miami, was Open Referral’s first formal pilot with a 2-1-1 provider.
Last week, we submitted the final report for this first phase of innovation. Many thanks to the Children’s Trust of Miami-Dade County, which funded our experiment, and Jewish Community Services of South Florida, the new steward of Miami-Dade’s 2-1-1 service. With their blessing, we are excited to share our findings with the Open Referral community.
And check out a summary of our key accomplishments below. Continue reading
by Tim Davies of the Open Data Services Cooperative
After two years of testing, feedback, and deliberation across the Open Referral initiative, we’ve just upgraded the Human Services Data Specification to version 1.1.
Check HSDS v1.1 out here. If you have questions or feedback, you can comment there directly on the site or discuss the changes in our Github issue tracker; you can also join the conversation in the Open Referral Google Group.
Much of the story I told will be familiar to folks who are already familiar with Open Referral — but this may be the first time I’ve managed to give a proper tour through the wickedness of this problem, and the principles that guide our search for solutions, all in just about twelve minutes. So give it a watch!
The Open Referral Initiative’s next chapter starts now!
Open Referral has helped over a dozen community organizations find new ways to share resource directory information about the health, human, and social services available to people in need. Our Human Services Data Specification provides a common ‘machine language’ that any technology can be programmed to understand. This work has spurred a proliferation of ‘Application Programming Interfaces’ (APIs) — which publish machine-readable resource data for third-parties to query in real-time, so they can repurpose it in new ways.
So our newest mission is to establish interoperability across this new wave of resource directory APIs, so that machine-readable data about human services can be easily accessed and shared with a common protocol — regardless of technology, jurisdiction, organizational status, etc.
Toward this end, we’ve received funding from the Markets for Good program — which is now a part of the new Digital Impact initiative (digitalimpact.io) hosted by the Digital Society Lab at Stanford’s Center for Philanthropy and Civil Society!
I’m pleased to share Open Referral’s 2016 Year in Review. (You can browse the document here, download the complete PDF here, or skim through the document embedded at the end of this post.) Continue reading
Legal problems: sometimes you don’t even know you have one until it’s too late.
When it comes to people with low incomes, legal problems of various kinds — issues with landlords, family disputes, rejected benefits, etc — can be outright debilitating. Yet while there are many legal resources available to people in need, these kinds of services tend to be some of the hardest for people to find and access.
That’s why we’re excited to be starting an Open Referral pilot project with legal service providers across the state of Florida.
With support from the Florida Bar Foundation, the Legal Services Corporation, and LegalServer — and in coordination with multiple other implementations of the Open Referral format in legal aid networks across the country — Community Legal Services of Mid-Florida will pilot a new, replicable approach to publishing directory information about legal services as standardized, machine-readable data that will be freely accessible to an ecosystem of tools and services that help people find help.
NB: we are soliciting proposals for technical leadership on this project. See this RFP.
To learn more, read this post from Community Legal Services of Mid-Florida’s Executive Director, Kimberly Sanchez, below — and you can also reach out to email@example.com to inquire about starting a similar pilot projects in your community. Continue reading