Our 2023 Year in Review

Open Referral is turning 10 years old!

Along the way, we’ve already achieved the first part of our mission: establishing industry standards for resource directory data exchange, to ensure that it’s possible to share, find, and use information about the health, human, and social services available to people in need – regardless of what technology someone happens to use.

Our mission won’t be fully accomplished, however, until this critical public information is reliable and easy to access wherever people happen to look for it. Toward that end, we need to change culture – and imagine new institutional models to sustain this challenging work. We’re making great progress on these fronts, but it’s a long journey and we have a long ways yet to go.

So I’m excited to share our newest Year In Review report here, where we take stock of the progress made in 2023.

Inside the report, we assess our progress across multiple objectives, international networks, and hundreds of members throughout our community. Check out exclusive spotlights on partners of ours, like the Maryland Information Network and Thriving North Central Washington – organizational leaders who share their stories of developing innovative new ways of delivering resource information through collaboration with Open Referral. And see a sneak preview of where we go from here, in partnership with Inform USA and other standards bodies in the U.S. and around the world.

We hope you’ll join us in the Open Referral community forum to discuss any and all of these issues!

Thank you for being with us on this journey.


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