Miami Open211 Phase One: Our Report

Last year, the Miami Open211 project set out to demonstrate that an information-and-referral helpline operator can evolve into an open platform — providing machine-readable data as a service to its community — in ways that are both technically efficient and institutionally sustainable.

This project, which began in partnership with Switchboard of Miami, was Open Referral’s first formal pilot with a 2-1-1 provider.

Last week, we submitted the final report for this first phase of innovation. Many thanks to the Children’s Trust of Miami-Dade County, which funded our experiment, and Jewish Community Services of South Florida, the new steward of Miami-Dade’s 2-1-1 service. With their blessing, we are excited to share our findings with the Open Referral community.

See the Final Report document here.

And check out a summary of our key accomplishments below. Continue reading

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Upgrade: the Human Services Data Specification version 1.1

by Tim Davies of the Open Data Services Cooperative

After two years of testing, feedback, and deliberation across the Open Referral initiative, we’ve just upgraded the Human Services Data Specification to version 1.1.

Check HSDS v1.1 out here. If you have questions or feedback, you can comment there directly on the site or discuss the changes in our Github issue tracker; you can also join the conversation in the Open Referral Google Group.
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