Our 2023 Year in Review

Open Referral is turning 10 years old!

Along the way, we’ve already achieved the first part of our mission: establishing industry standards for resource directory data exchange, to ensure that it’s possible to share, find, and use information about the health, human, and social services available to people in need – regardless of what technology someone happens to use.

Our mission won’t be fully accomplished, however, until this critical public information is reliable and easy to access wherever people happen to look for it. Toward that end, we need to change culture – and imagine new institutional models to sustain this challenging work. We’re making great progress on these fronts, but it’s a long journey and we have a long ways yet to go.

So I’m excited to share our newest Year In Review report here, where we take stock of the progress made in 2023.

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Teaming up with Inform USA: an announcement from Open Referral leadership

I’m excited to share the news that, as of January 1st, I’ve stepped into the role of Senior Director of Strategy and Partnerships for Inform USA

Inform USA is the industry association representing information-and-referral providers across government and nonprofit human service sectors. Formerly known as AIRS (the Alliance of Information and Referral Systems), Inform USA sets standards, builds capacity, and provides training, practitioner certification, and program accreditation for resource referral services. Continue reading

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