[Welcome back to the blog, Benetech! This post is from KP Naidu, VP of Benetech Labs, with an update on their Service Net.]
Here in Benetech’s home of the San Francisco Bay Area, our communities are facing compounding crises: the pandemic, economic crisis, and most recently out of control wildfires forcing thousands of evacuations and causing a new airborne health crisis. This chaos has not only created a more pressing need than ever for human services that can help people stay healthy and secure, but it has also caused major turmoil among service providers.
The result has been an intensification of challenges that were already hard enough – such as just keeping track of what services are available, and when. This information is now changing even more rapidly given the challenges of providing services while social distancing – and given constrictions in funding of various kinds. Community resource referral providers report that their legacy systems aren’t able to keep up with these rapid changes – and many resorted to using Google Docs to keep track of information about services.
These challenges make collaboration more important than ever. That’s why I’m excited to announce the next iteration of Benetech Service Net. Continue reading