The 2016 AIRS style guide: newly open sourced!

The Alliance of Information and Referral Systems ( is the trade association for ‘information and referral’ providers across North America — such as 2-1-1s, Area Agencies on Aging, and other organizations that help people connect to services that can meet their needs.

The AIRS Style Guide puts forth a formal set of recommended practices for collecting, structuring, and sharing resource directory information. The Style Guide’s objectives are to enhance the capacity for resource database administrators to produce concise, consistent, accurate directory information about the health, human, and social services available to people in need. It’s used by individuals who are curating comprehensive and/or specialized resource databases at local, state and national levels.

The Style Guide is reviewed and updated every few years, to keep up with evolving conventions.

Previous versions of the Style Guide have included a copyright disclaimer that encouraged “AIRS members and related friends” to freely repurpose the content for their own uses. I’ve met many such “friends of AIRS” — and they are indeed a pretty friendly group! Ultimately, however, the AIRS mission is to help as many people as possible to manage this information as effectively as possible; in other words, AIRS wants this content to be easy for anyone to use, even folks with whom they are not yet technically “friends.”

Towards that end, in consultation with members the Open Referral initiative, AIRS has recently decided to adopt a new license for the 2016 edition of the style guide: Creative Commons 4.0 By-Attribution. Continue reading

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