The 2016 AIRS style guide: newly open sourced!

AIRS logoThe Alliance of Information and Referral Systems ( is the trade association for ‘information and referral’ providers across North America — such as 2-1-1s, Area Agencies on Aging, and other organizations that help people connect to services that can meet their needs.

The AIRS Style Guide puts forth a formal set of recommended practices for collecting, structuring, and sharing resource directory information. The Style Guide’s objectives are to enhance the capacity for resource database administrators to produce concise, consistent, accurate directory information about the health, human, and social services available to people in need. It’s used by individuals who are curating comprehensive and/or specialized resource databases at local, state and national levels.

The Style Guide is reviewed and updated every few years, to keep up with evolving conventions.

A section of the 2016 AIRS Style Guide, now open sourced!. Download the full document at:
A section of the 2016 AIRS Style Guide, now open sourced!. Download the full document at:

Previous versions of the Style Guide have included a copyright disclaimer that encouraged “AIRS members and related friends” to freely repurpose the content for their own uses. I’ve met many such “friends of AIRS” — and they are indeed a pretty friendly group! Ultimately, however, the AIRS mission is to help as many people as possible to manage this information as effectively as possible; in other words, AIRS wants this content to be easy for anyone to use, even folks with whom they are not yet technically “friends.”

Towards that end, in consultation with members the Open Referral initiative, AIRS has recently decided to adopt a new license for the 2016 edition of the style guide: Creative Commons 4.0 By-Attribution.

byCreative Commons licenses are designed to facilitate the sharing of information that’s intended to be freely re-usable in various contexts. Most people and organizations don’t have teams of lawyers with which they can sort out the various questions pertaining to fair use of copyrighted content, so Creative Commons makes it easy: CC content is free for anyone to reuse, yet various CC licenses do include assorted clauses which can establish the limits of such freedom.

AIRS has selected only the ‘By Attribution’ clause, because they want anyone to feel free to use and even adapt the content that has emerged from their own communities. This permissive license acknowledges the reality that different organizations may have differing preferences with regards to style, so the Style Guide should be freely adaptable to various contexts.

There is clearly a lot of opportunity for Creative Commons and other open source mechanisms to facilitate the free flow of information across communities with shared objectives of serving people in need.

AIRS is happy to answer any questions that users might have about the content of the guide. And we in the Open Referral community look forward to taking future steps with AIRS and their members in that direction in the near future!  


One response to “The 2016 AIRS style guide: newly open sourced!”

  1. […] and web sectors. Since then, we’ve developed programming at their annual conference, supported their embrace of open source publishing for their style guide and standards, and partnered on a grant-funded effort to develop the initial […]

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