Month: January 2020

  • Our 2019 Year in Review

    —

    by

    Greg Bloom
    in

    As January 2020 comes to a close, I’m pleased to share our Year in Review report for Open Referral’s 2019. The report is available to download here. You can also read it embedded in this blog post below. This year, our report features voices of stakeholders across our network — including social workers and legal…

  • Miami Open211: developing new business models for resource data-as-a-service

    —

    by

    Greg Bloom
    in ,

    Open Referral has been helping the Miami-Dade 2-1-1 Helpline explore new kinds of partnership models that can deepen the impact of their operations while enhancing the sustainability of their program. (In 2017, we reported on the first phase of our … Continue reading →

  • Introducing Open Referral’s data transformation toolkit

    —

    by

    Shelby Switzer
    in

    We’re excited to introduce a set of tools that make it easier to standardize resource data. Community resource directory data (i.e., information about health, human, and social services available to people in need) is deceptively complex. In order to accurately represent the relationships between organizations, the services they provide, and the locations they are offered,…

  • The DC Community Resource Information Exchange: Phase One Report

    —

    by

    David Poms
    in , ,

    The District of Columbia’s community of health, human, and social service providers are struggling with a familiar challenge: they want to be able to more effectively coordinate care among their patients and clients, yet their systems can’t currently ‘talk’ to each other. In response to this issue, DC’s Department of Health Care Finance (DHCF) initiated…