The District of Columbia’s community of health, human, and social service providers are struggling with a familiar challenge: they want to be able to more effectively coordinate care among their patients and clients, yet their systems can’t currently ‘talk’ to each other.
In response to this issue, DC’s Department of Health Care Finance (DHCF) initiated the DC Community Resource Information Exchange (DC CoRIE) to develop data infrastructure that supports coordinated screening, referral and tracking across a range of health, human, and social services in DC. DHCF selected the DC Primary Care Association (DCPCA) and Open Referral to lead an initial planning phase to help understand how to build infrastructure that would facilitate these functions. As part of this planning phase, we were tasked with the development of a Community Resource Inventory that can sustainably aggregate up-to-date information about the health, human, and social services available to DC residents. Continue reading
Last year, SIMLab completed a project [discussed previously on this blog] with DC Public Library (DCPL) to find out how the library could deliver and maintain good information on social services in DC. Funded by the Knight Foundation’s Prototype Fund, this project sparked a prolonged investigation into how the American social safety net is constructed. What follows is a rundown of what we did. Continue reading
Access to clear, reliable, re-usable community resource directory data is not just important for people who are seeking services that meet their immediate needs — it’s also crucial for people who are seeking to understand the workings of the human service system as a whole, as they seek ways improve health and wellness for entire communities.
Bread for the City — the primary community anchor institutions for the DC Open211 project — is already demonstrating the potential for resource data to spark systemic changes that tangibly improve the lives of their clients and the health of their community.
I’ve just reported on this story over at the Huffington Post. Here’s the gist: Continue reading
[This is a guest post from Keith Porcaro of Social Impact Lab (SIMLab). SIMLab is partnering with the DC Public Library and the DC Open211 project on a project made possible by the Knight Foundation’s Prototype Fund.]
Particularly for those on the wrong side of the digital divide, people often turn to the library for information on where to find help. The DC Public Library (DCPL) is working to better meet this need, by improving how it provides recommendations and resources on social services in the city, and equipping librarians with question-and-answer tools that can help draw out other services that a person might need. We’re excited to announce that—with support from the Knight Foundation’s Prototype Fund and Open Referral Initiative—SIMLab is partnering with DCPL to help. Continue reading