Author: Keith Porcaro

  • Making Complexity Friendly

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    Keith Porcaro
    in ,

    Last year, SIMLab completed a project [discussed previously on this blog] with DC Public Library (DCPL) to find out how the library could deliver and maintain good information on social services in DC. Funded by the Knight Foundation’s Prototype Fund, this project sparked a prolonged investigation into how the American social safety net is constructed. What…

  • First Resort: Building social services resources at DC Public Library

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    by

    Keith Porcaro
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    [This is a guest post from Keith Porcaro of Social Impact Lab (SIMLab). SIMLab is partnering with the DC Public Library and the DC Open211 project on a project made possible by the Knight Foundation’s Prototype Fund.] Particularly for those on the wrong side of the digital divide, people often turn to the library for information…