Blog
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This guest post is from Rebecca Kan, the head of referral services for Crisis Text Line. I’m not safe. I have nowhere to sleep tonight. I don’t recognize myself anymore, I need help. I said no…was I raped? Crisis…
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OpenCIOC: Exploring New Models for Sharing and Collaboration
Across Canada, OpenCIOC project software supports the work of hundreds of diverse community organizations, including community information providers and volunteer centres, local and provincial governments, 211 providers, mental health associations, health support networks/organizations, seniors’ support services, and many others -…
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Making Complexity Friendly
Last year, SIMLab completed a project [discussed previously on this blog] with DC Public Library (DCPL) to find out how the library could deliver and maintain good information on social services in DC. Funded by the Knight Foundation’s Prototype Fund, this…
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Open Referral in Ontario: A Big Step Forward
[This guest post is from Karen Milligan, the new executive director of Ontario 211. Welcome, Karen!] Excerpt: In partnership with iCarol, and leveraging the Human Services Data Specification, we are now developing a new web platform with new search capabilities…
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The Civic Imagination Fellowship with Civic Hall Labs [UPDATED with video]
I’m excited to share that I’ve been invited to join Civic Hall Labs as part of their inaugural cohort of Civic Imagination Fellows. Civic Hall is a community center civic innovators located in the Flatiron District of New York City. It…
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Welcome to Miami Open211
For more than thirty years, Switchboard of Miami has helped residents of Miami-Dade County find information about health and human services whenever someone has picked up the phone and dialed 2-1-1. This makes Switchboard one of the longest-serving referral providers…
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iCarol announces support for exporting data to Open Referral’s Human Services Data Specification 1.0
For many years, leaders in the Information & Referral (I&R) industry have sought to improve the reliability of exchanging the data they curate about social and human service providers in their community, with partners. In any given region or metropolitan…
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The 2016 AIRS style guide: newly open sourced!
The Alliance of Information and Referral Systems (www.airs.org) is the trade association for ‘information and referral’ providers across North America — such as 2-1-1s, Area Agencies on Aging, and other organizations that help people connect to services that can meet their…
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HelpSteps introduces new open source mobile app
For over ten years, HelpSteps has been helping the people of Greater Boston find the social services they need…. Recently, HelpSteps has been working with the Open Referral initiative. By standardizing the way that social services information is stored and…