Hacking on Link With Optimizely And Benetech

Open Referral went to San Francisco on Wednesday August 9th to participate in a social good hack-day at Optimizely. In collaboration with our partner Benetech, Open Referral set up as one of the social good projects that 20+ employees worked on for the day.

 

Overall, our team was strong in front-end web and mobile developers, so we decided to “forward engineer” Zendesk’s Link-SF application so that it can be deployed on any Open Referral-compatible API. […]

You can find the updated Link source code in our Github repository. If you want to run this app locally, you can save a file as `config.js`and follow the instructions on the setup page. Continue reading

Continue reading


OpenCIOC: Exploring New Models for Sharing and Collaboration

Across Canada, OpenCIOC project software supports the work of hundreds of diverse community organizations, including community information providers and volunteer centres, local and provincial governments, 211 providers, mental health associations, health support networks/organizations, seniors’ support services, and many others – as well as millions of public users each year. … We’re so excited to now be participating in projects like Open Referral, both to contribute through sharing our collaboration and data exchange experiences in this sector, and because of the opportunity it provides to expand our users’ ability to collaborate with a wider community. Continue reading

Continue reading


HelpSteps introduces new open source mobile app

For over ten years, HelpSteps has been helping the people of Greater Boston find the social services they need…. Recently, HelpSteps has been working with the Open Referral initiative. By standardizing the way that social services information is stored and shared, the team has positioned itself to work more closely with related organizations.

Perhaps the greatest benefit of this approach can be seen in HelpSteps’ new, open source mobile app. Available today for iOS and Android, this app marks a significant leap forward in portability, usability, and design. Continue reading

Continue reading


LegalServer’s First Take at an Open Referral Implementation

Jeff Hogue is the Director of Operations and Community Relations for LegalServer.

legalserverlogoLegalServer is a configurable web-based platform that dynamically responds to the complex, rapidly changing challenges faced by legal service providers who strive to provide effective advocacy to the most vulnerable among us.

In this field of legal services, some of our major challenges involve triage and referral. Every day, many people approach our providers with problems that fall outside of the scope of their work — so our providers are constantly seeking ways to redirect these inquiries with effective referrals to other services. …

For online intake and triage, we can avoid duplicating the effort of compiling resource directory data in multiple silos. Write it once, and let it be read anywhere and everywhere. This is how the World Wide Web itself came to be. Continue reading

Continue reading