Category: Blog

  • Annual Review wrap-up: the path ahead

    Annual Review wrap-up: the path ahead

    In 2014, we formed a table and conducted research. In 2015, we initiated action. In 2016, we’ll put these ideas to the test, and learn from our work. Based on your feedback so far, here’s what that might look like… (This note is far from a final word on the matter — please share your…

  • 2015 in Review: who’s doing what, where and why

    2015 in Review: who’s doing what, where and why

    In the last blog post, we discussed the different technological products that have emerged through Open Referral. [See our entire 2015 Year in Review here.] In this post, we’ll discuss the different projects in which people are using these tools to find new ways to share and use information about the health, human, and social services available…

  • 2015 in Review: the building blocks of an open ecosystem

    2015 in Review: the building blocks of an open ecosystem

    A world in which information about community resources is easy for anyone to find, trust, and effectively use — in whatever way works best for them. This is Open Referral’s hopeful vision of the future. In 2015, we saw the first glimmers of such a world. Let’s take a look: Continue reading →

  • 2015 In Review: Much Progress and Many Thanks

    2015 In Review: Much Progress and Many Thanks

    As we wrap up 2015, I’ve taken a moment to review our progress over the course of the year. It’s been a long journey with lots of moving pieces, and I’m so inspired by the many people who are playing roles of all kinds in this collective effort to reimagine a safety net for the…

  • Data for Good Exchange: a new paper with an old concept

    In late September I had the privilege to discuss our work at the Data for Good Exchange, a symposium hosted by Bloomberg. As part of the event, I presented a paper which you can read here. Much of the paper recaps the thinking and work behind the Open Referral initiative to date…. Then, taking into…

  • Introducing Link-SF to the Open Referral ecosystem

    [Welcome to Rose Trujillo of Zendesk! This is cross-posted from Zendesk’s Zengineering Blog.] We’re happy to announce that Link-SF will be a part of Open Referral’s San Francisco pilot project! What is Link-SF? St. Anthony’s Tenderloin Technology Lab serves many low-income San Francisco residents that are looking for web access. Continue reading →

  • Data-driven justice in D.C.

    Access to clear, reliable, re-usable community resource directory data is not just important for people who are seeking services that meet their immediate needs — it’s also crucial for people who are seeking to understand the workings of the human service system as a whole, as they seek ways improve health and wellness for entire…

  • San Francisco’s Open Referral: Getting out and Staying out

    San Francisco’s Open Referral: Getting out and Staying out

    Every other year, the Reentry Council of San Francisco publishes Getting Out and Staying Out, a resource guide for people returning from prison and looking for help to get back on their feet. The Guide is more than 300 pages long, containing rich information about hundreds of health, human, and social services that are available…

  • New Partnerships up North: Open Referral in Canada

    New Partnerships up North: Open Referral in Canada

    [UPDATE: The Ontario Non-Profit Network has posted its ‘Data Strategy,’ which specifically references the emerging partnerships described below. Check it out!] Canada is an international leader in the field of open data, especially in the non-profit sector. The Canadian Revenue Agency was the first government entity of its kind to publish open, machine-readable data about…