When the California Health Care Foundation launched the California Health Data Project last spring, it made a smart decision to create a new role in the civic innovation space. The foundation brought on California Health Data Ambassadors to connect the supply side of the open data equation, in this case the California Health and Human Services Agency’s (CHHSA’s) open data portal — to the demand side of the equation — or potential users of that portal…. Continue reading
In the last blog post, we discussed the different technological products that have emerged through Open Referral. [See our entire 2015 Year in Review here.]
In this post, we’ll discuss the different projects in which people are using these tools to find new ways to share and use information about the health, human, and social services available to people in need. Continue reading
As we wrap up 2015, I’ve taken a moment to review our progress over the course of the year. It’s been a long journey with lots of moving pieces, and I’m so inspired by the many people who are playing roles of all kinds in this collective effort to reimagine a safety net for the 21st century. I’ve summarized these developments in this “2015 Year In Review” report. Over the course of upcoming posts, I’ll unpack the components of this report in greater detail.
In the meantime, I want to use the final moments of 2015 to give thanks to (some of!) the many people who have made this work possible over the past year…
[Welcome to Rose Trujillo of Zendesk! This is cross-posted from Zendesk’s Zengineering Blog.]
We’re happy to announce that Link-SF will be a part of Open Referral’s San Francisco pilot project!
What is Link-SF?
St. Anthony’s Tenderloin Technology Lab serves many low-income San Francisco residents that are looking for web access. Continue reading
Access to clear, reliable, re-usable community resource directory data is not just important for people who are seeking services that meet their immediate needs — it’s also crucial for people who are seeking to understand the workings of the human service system as a whole, as they seek ways improve health and wellness for entire communities.
Bread for the City — the primary community anchor institutions for the DC Open211 project — is already demonstrating the potential for resource data to spark systemic changes that tangibly improve the lives of their clients and the health of their community.
I’ve just reported on this story over at the Huffington Post. Here’s the gist: Continue reading
[This is a guest post from Keith Porcaro of Social Impact Lab (SIMLab). SIMLab is partnering with the DC Public Library and the DC Open211 project on a project made possible by the Knight Foundation’s Prototype Fund.]
Particularly for those on the wrong side of the digital divide, people often turn to the library for information on where to find help. The DC Public Library (DCPL) is working to better meet this need, by improving how it provides recommendations and resources on social services in the city, and equipping librarians with question-and-answer tools that can help draw out other services that a person might need. We’re excited to announce that—with support from the Knight Foundation’s Prototype Fund and Open Referral Initiative—SIMLab is partnering with DCPL to help. Continue reading