Category: Pilots

  • Introducing Link-SF to the Open Referral ecosystem

    [Welcome to Rose Trujillo of Zendesk! This is cross-posted from Zendesk’s Zengineering Blog.] We’re happy to announce that Link-SF will be a part of Open Referral’s San Francisco pilot project! What is Link-SF? St. Anthony’s Tenderloin Technology Lab serves many low-income San Francisco residents that are looking for web access. Continue reading →

  • Data-driven justice in D.C.

    Access to clear, reliable, re-usable community resource directory data is not just important for people who are seeking services that meet their immediate needs — it’s also crucial for people who are seeking to understand the workings of the human service system as a whole, as they seek ways improve health and wellness for entire…

  • First Resort: Building social services resources at DC Public Library

    First Resort: Building social services resources at DC Public Library

    [This is a guest post from Keith Porcaro of Social Impact Lab (SIMLab). SIMLab is partnering with the DC Public Library and the DC Open211 project on a project made possible by the Knight Foundation’s Prototype Fund.] Particularly for those on the wrong side of the digital divide, people often turn to the library for information…

  • A look inside the DC Open211 project

    A look inside the DC Open211 project

    Over at Code for DC’s blog, the DC Open211 team reports back from the kickoff of the ‘Rebuilding Re-entry’ social lab. At this event, a number of groups explored the various challenges facing people who return from prison — and one of the most prominent themes was the difficulty of finding reliable information about services that…