I’ve had the honor and privilege of working with the Michigan Community Information Exchange Task Force over the past year. I encourage you to read the report, which is published here. You can also watch this webinar summarizing the report with commentary from a range of task force members.
It’s a long video and an even longer document, so I’d like to provide my own personal summary here. (A couple of pointers for reading the document: the key conclusions are summarized on page 8, and the analysis that informed each of those conclusions begins on page 40.)
In this post, I will introduce the Task Force and summarize its initial findings. In a following post, I will summarize its final recommendations. Let’s dig in! Continue reading →
The District of Columbia’s community of health, human, and social service providers are struggling with a familiar challenge: they want to be able to more effectively coordinate care among their patients and clients, yet their systems can’t currently ‘talk’ to each other.
In response to this issue, DC’s Department of Health Care Finance (DHCF) initiated the DC Community Resource Information Exchange (DC CoRIE) to develop data infrastructure that supports coordinated screening, referral and tracking across a range of health, human, and social services in DC. DHCF selected the DC Primary Care Association (DCPCA) and Open Referral to lead an initial planning phase to help understand how to build infrastructure that would facilitate these functions. As part of this planning phase, we were tasked with the development of a Community Resource Inventory that can sustainably aggregate up-to-date information about the health, human, and social services available to DC residents. Continue reading →
Allegheny County’s Department of Human Services has long been known as one of the most innovative government agencies of its kind: their data infrastructure famously enables sharing of client information across a complex array of programs and powers analytic capabilities. As Ian Mavero started his role as their Chief Technology Officer, he took on the department’s next strategic priority: further improving the Department of Human Services’ (DHS) flow of information about, well, human services.
“When it comes to information about residents — and activities of our programs — our data infrastructure is really impressive,” says Ian Mavero. “When it comes to information about our services, we have a single database that contains information about all of the providers with whom we contract and their associated facilities and services… But we commonly hear that our community partners and clients themselves, desire better access to information about these services. And we agree: community mental health specialists should have access to the same information about available services as our own agency’s case workers do.”
In order to share information about services more broadly and effectively, Mavero realized that Allegheny DHS’s IT would need to take another step forward — not with fancy new technology, just with more deliberate practices of structuring and sharing this existing data.
“We needed a standardized way to structure this directory information in a way that could enable it to be shared across all offices, with our contracted partners, and even with the public at large.”Continue reading →
In New York City, community-based organizations that deliver programming at neighborhood sites play a crucial role in administering City-funded programs and services. There is, however, currently no central listing of all of the city-funded service site locations across the five boroughs where this critical work occurs. If there were a list of this kind, agencies, policymakers, and advocates could better understand how resources are distributed throughout the City and address any gaps in service.
The Social Service Site Location Data project aims to support efficient interagency coordination, collaboration, and decision-making by making this information accessible. …
After some research, NYC Opportunity decided to use the Human Services Data Specification, with some modifications, to organize the data. An advantage of using this existing open-source model is that it is already well-documented and easily ingestible by other applications or systems. Continue reading →