Tag: pilot
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Miami Open211: developing new business models for resource data-as-a-service
Open Referral has been helping the Miami-Dade 2-1-1 Helpline explore new kinds of partnership models that can deepen the impact of their operations while enhancing the sustainability of their program. (In 2017, we reported on the first phase of our … Continue reading →
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The DC Community Resource Information Exchange: Phase One Report
The District of Columbia’s community of health, human, and social service providers are struggling with a familiar challenge: they want to be able to more effectively coordinate care among their patients and clients, yet their systems can’t currently ‘talk’ to each other. In response to this issue, DC’s Department of Health Care Finance (DHCF) initiated…
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Maryland Open211: Learning a New Language
There is a great scene in the 1984 version of Footloose where the high school “punk” Wren (played by Kevin Bacon) seeks permission from the town council to hold a dance. The local Pastor (played by John Lithgow) reminds Wren, the local citizens, and the town council that a dance is fraught with evil and…