Tag: miami
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Miami Open211: developing new business models for resource data-as-a-service
Open Referral has been helping the Miami-Dade 2-1-1 Helpline explore new kinds of partnership models that can deepen the impact of their operations while enhancing the sustainability of their program. (In 2017, we reported on the first phase of our … Continue reading →
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Miami Open211 Phase One: Our Report
Last year, the Miami Open211 project set out to demonstrate that an information-and-referral helpline operator can evolve into an open platform — providing machine-readable data as a service to its community — in ways that are both technically efficient and institutionally sustainable. This project, which began in partnership with Switchboard of Miami, was Open Referral’s first formal pilot with…
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The Florida Legal Resource Directory Project
[Update: This pilot has come to a successful conclusion! Read our final report here.] Legal problems: sometimes you don’t even know you have one until it’s too late. When it comes to people with low incomes, legal problems of various kinds — issues with landlords, family disputes, rejected benefits, etc — can be outright debilitating. Yet while…
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Meet the Open Data Services Cooperative
This post is from Tim Davies, founding member of the Open Data Services Co-operative. We’re really delighted to announce the Open Data Services Co-operative’s new collaboration with Open Referral on the Miami Open 211 project, and on wider developments of the Human Services Data Specification (HSDS). At the Open Data Services Co-operative, we’re passionate about…
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Welcome to Miami Open211
For more than thirty years, Switchboard of Miami has helped residents of Miami-Dade County find information about health and human services whenever someone has picked up the phone and dialed 2-1-1. This makes Switchboard one of the longest-serving referral providers in the field. We’re proud to announce that Code for Miami is now working with…