Tag: infrastructure

  • The Florida Legal Aid Resource Federation: Pilot Report

    The Florida Legal Aid Resource Federation: Pilot Report

    After two years of development, we’re pleased to share details of our successful Florida Legal Aid Resource Federation pilot! Initiated in 2016 (see our original post here) and completed in 2018, with support from the Legal Services Corporation and the Florida Bar Foundation, the Florida Legal Aid Resource Federation (FLARF) was a complex project with a…

  • Meet The Human Service Data API Protocols

    Meet The Human Service Data API Protocols

    Open Referral’s Human Service Data API protocols (HSDA v1.2) are ready for use! Check out our documentation site here. Use our live developer portal here. Finally (for geeks and non-geeks): read the report on this phase of our development. And read more about this exciting new chapter below: Continue reading →

  • Miami Open211 Phase One: Our Report

    Miami Open211 Phase One: Our Report

    Last year, the Miami Open211 project set out to demonstrate that an information-and-referral helpline operator can evolve into an open platform — providing machine-readable data as a service to its community — in ways that are both technically efficient and institutionally sustainable. This project, which began in partnership with Switchboard of Miami, was Open Referral’s first formal pilot with…

  • The Open Referral API project

    The Open Referral API project

    The Open Referral Initiative’s next chapter starts now! Open Referral has helped over a dozen community organizations find new ways to share resource directory information about the health, human, and social services available to people in need. Our Human Services Data Specification provides a common ‘machine language’ that any technology can be programmed to understand.…

  • Data for Good Exchange: a new paper with an old concept

    In late September I had the privilege to discuss our work at the Data for Good Exchange, a symposium hosted by Bloomberg. As part of the event, I presented a paper which you can read here. Much of the paper recaps the thinking and work behind the Open Referral initiative to date…. Then, taking into…