Author: Tammy Owen

  • Sustaining 211 in Western New York (and beyond)

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    by

    Tammy Owen
    in

    211 plays several critical roles not just for the people who call our helpline, but to the entire health, human, and service sector domain – starting with our painstaking work to collect and maintain directory data about the services across this domain. This information management requires expertise and care and cannot be automated. Organizations throughout our…