The primary users of HSDS are data administrators (who are responsible for managing systems that strive to meet the needs of other users). [Read our user personas here.]
We define ‘data administrator’ broadly: while some data admins will be sophisticated managers of enterprise-grade referral systems, the vast majority of people who produce resource directory data are working with simpler technology such as Access, Excel, or even Word. Our goal is for HSDS to be usable by both the 2-1-1 resource data specialist and the IT volunteer who is helping out the neighborhood food pantry.
Posted in: About the Human Service Data Specification