Every community faces a similar challenge: there are many different kinds of health, human, and social services that are available to people in need, yet no one way that information about them is produced and shared. Instead, many organizations independently collect community resource directory data, each structuring it in different ways — yielding redundant, fragmented silos.
As a result, it’s hard to ‘see’ all the many different parts of our safety net. Many people never discover services that could help improve their lives. Service providers spend precious time verifying data rather than helping people. And without access to this information, decision-makers struggle to evaluate community health and program effectiveness. This yields underperforming systems that fail people and communities in tragic ways.
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